You will need to submit the pending documents stated in your offer letter to registry.admission@help.edu.my. Once your documents are complete, Registry will change your status to FULL OFFER.

Visit the Student Recruitment Department (SRD) at the Ground Floor, Subang Campus, or Level L5, Wisma CL, for further assistance and details on progression.

Submit your request to helpdesk@helplive.edu.my. HELP NEXUS will advise you on the process and required documents.

Email helpdesk@helplive.edu.my or visit the HELP NEXUS office for direct assistance.

If you have a valid reason to defer your study, such as financial, medical or personal issues, please consult the Academic Department regarding your study progress.

Submit your request to helpdesk@helplive.edu.my. The form will be provided to you, and you will need to submit the completed form to the relevant Academic Department for approval.

Submit your request to helpdesk@helplive.edu.my. The form will be provided to you, and you will need to submit the duly completed form to the relevant department for approval.

Students are advised to regularly check the HLMS or CN course page and the respective Microsoft Teams channels, where updates on class cancellations and replacement sessions will be posted.

Medical reason: Submit your medical certificate to exams@help.edu.my.

Extenuating circumstances: Submit the duly completed Special Consideration Application Form to exams@help.edu.my.

Note: Click here to access the relevant form.

Submit your request to helpdesk@helplive.edu.my. HELP NEXUS will advise you on the process and required documents.

Student ID cards can be collected in person from the HELP NEXUS office at either campus.

Submit your request to helpdesk@helplive.edu.my. Pay the fee of RM30 for local students or RM31.80 for international students, then email the payment receipt to bursarycashier@help.edu.my. Once it is ready, collect it in person from the HELP NEXUS office at either campus.

Your invoice is available in MyPride, where you can make a direct payment. Alternatively, you may visit the HELP NEXUS office to pay by credit or debit card. Only cashless payments are accepted at the counter.

For IT, Education and Psychology programmes, contact Fee Officer Ms. Vali at patarvs@help.edu.my. For Business, Communication and Law programmes, contact Ms. Suzan at suzanrina.a@help.edu.my.

For all programmes except HMC and Psychology, submit your request to Ms. Parmis at parmisr@help.edu.my. For HMC and Psychology programmes, contact Ms. Maizani at rmaizani@help.edu.my.

Email helpdesk@helplive.edu.my for further assistance, or visit the HELP NEXUS office for assistance in person.

Email helpdesk@helplive.edu.my for further assistance, or visit the HELP NEXUS office for assistance in person.

You may visit the DSA office at either campus: Block B, Ground Floor, Subang Campus, or Level 1, Wisma CL, KL Campus. Details are also available through the student portal.

Bookings can be made through the student portal under Services > Student Life & Wellness.

For an in-class activity, submit your request to helpdesk@helplive.edu.my or visit the HELP NEXUS office. For a student event, submit your request to the DSA office.

Academic transcripts are to be requested online via new MyPride and will be issued within five working days from the date of the acknowledgement of receipt of payment.

There will be no charge for the first two copies requested. A fee will be charged for the third and subsequent copies. A student may also request for his academic transcript to be issued on an urgent basis upon payment of the required fee.

Certificates and transcripts can be collected in person from the HELP NEXUS office at either campus. If you need the documents to be couriered to you, submit your request to Ms. Elsie from Registry at elsie.wong@help.edu.my.

Submit your request to Ms. Norhanee from the Exam Centre at norhanee@help.edu.my.

Yes. Submit your indemnity form to helpdesk@helplive.edu.my. The form can be retrieved from the student portal.

Submit your request to helpdesk@helplive.edu.my. A copy of the letter will be sent to you by email once it is ready.

Submit your request to Ms. Anna Wong from Registry at wongsm@help.edu.my.

Submit your request to helpdesk@helplive.edu.my. HELP NEXUS will notify you once the letter is ready for collection at the counter.

Submit your request to Ms. Elsie from Registry at elsie.wong@help.edu.my.

Email support@help.edu.my.

Email lms.support@help.edu.my.

Email helpdesk@helplive.edu.my.

The academic calendar is available on the general HLMS page and the student portal.

Email helpdesk@helplive.edu.my. Your complaint will then be channelled to the relevant department.