The HELP Nexus Student One Stop Centre brings together the most important student support services into one accessible hub to make your university journey easier. Whether you are seeking assistance with academic matters, course planning, financial support, registration, student documentation, or personal wellbeing, everything you need can be found here in one connected space. The initiative reflects our commitment to listen, guide and support you at every stage of your studies. HELP Nexus exists so that each student can feel supported, informed and confident, without the frustration of being redirected from one department to another. Your university experience is meant to be meaningful, fulfilling and well supported, and this platform is here to ensure exactly that.
Access key academic resources including timetables, course and programme guides, assessments, academic calendar, learning platforms, financial aid, fees, and faculty-specific information.
Explore student support services, counselling, career guidance, clubs, placements, international support, campus facilities, safety, events, accommodation, and staff directory.
Submit essential applications including deferment, withdrawal, transfers, certification letters, personal updates, transcripts, student card replacements, special considerations, feedback, and verification.
Find clear answers to frequently asked questions covering academic processes, campus services, applications, and general student support.
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Dear students,
We would like to remind you not to respond to strange requests via email.
Some were sent out to ask students to re-route or cancel payments, directing them to an alternative channel, possibly to then collect banking details etc.
If you receive any similarly strange or suspicious emails, please do send them to helpdesk@helplive.edu.my and we will get the correct personnel to check and respond to you.
